Frequently asked Questions + Answers

Photo Retouching, Model Retouching, Photo Restoration, Scanning, and more...

Questions and Answers 

Select a category of questions with answers written by a graphic professional with 30 years of industry experience.

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Sample of frequently asked questions about Photo Retouching

Q: WHAT IS THE DIFFERENCE BETWEEN PHOTO RETOUCHING AND IMAGE EDITING?

A:

"Simple" Editing:  Editing (culling) is the process of selecting the better (to be used) images out of a larger group of images.
Example:  A wedding photographer shot 2500 images. A large amount of these pictures were test shots. Pictures with eyes open, the main object (for example the wedding couple within a group picture with the bridesmaids and groomsmen) focused, best lighting, etc., are the ones selected.

"Regular" Enhancing:  Examples for enhancements of digital images are: Choosing between color or black and white, adjusting the color of the photo, carefully darkening corners of a picture. Basically adding mood, look and feel to the image. Each photo is enhanced individually to ensure best results. Colors across similar pictures will be consistent, colors bright while still remaining natural.

"Professional" Retouching:  Retouching needs to be done when for example areas need to be cleaned up by removing blemishes. Adding objects, for example a person that was missing in the group picture of the wedding party, removing power lines to make the image more attractive, replacing an undesirable sky with a nice sunny looking blue sky with maybe a few white clouds.

Q: WHAT IS THE DIFFERENCE BETWEEN NORMAL RETOUCHING AND HIGH END RETOUCHING?

A:

Low End or Normal Retouching can be done by anybody with certain tools (free or to be purchased) that are available to the general public. If you call yourself a layman or amateur it can be quite fun to play around with the digital tools you have and depending on your patience and knowledge you might even achieve relatively decent results.

High End Retouching is the case when a retouching professional with many years (or decades) in the graphics industry can utilize the abundance of digital tools available in an ever growing repertoire. I have been one of the last interns in the early 1990's that was given the great opportunity to learn the basics of manual retouching using a brush, a loupe, a scalpel (etching), on a light table. Based on the professional experience, the professional tools at hand, and knowing how and where to use them in the correct order makes the difference if professional looking images are required.
> Read about the history of Photo Manipulation

Q: IS PHOTO RETOUCHING GOOD AND ETHICALLY JUSTIFIABLE, IS IT RIGHT OR WRONG?

A:

> Some people might even argue photo retouching is not ethical.
That all is very relative, seriously.
You have to ask yourself what the reason(s) might be why a picture was retouched – there can be several factors:

  • A customer simply requested an image to be retouched
    • Professional photo models, actresses & actors – no retouching = no career
    • Medial publications require before & after images for patients to see possible results of a medical procedure
    • Photo albums for a newly wed couple
    • Sad reasons like Angel Babies – have mommy and daddy remember their love in the best possible yet natural look
    > Look around you, look at the pictures you see and imagine how they might have looked before being retouched
  • The person in the image needs a professional looking headshot for her/his career
  • Commercial publications (digital or print) require appealing photos to attract customers
  • Real estate images. If you want to sell your house you want to make sure all external and internal photos of your property are presentable.

"Beauty is in the eye of the beholder" – Fact is, that in some cases retouching an photo is not really necessary. In almost all cases where an image is used, digitally or in a printed publication (magazine or book), some form of photo retouching is required.

Here a few thoughts of professionals from different industries.

Q: I HAVE ADOBE PHOTOSHOP ON MY HOME COMPUTER. CAN I RETOUCH MY OWN PHOTOS?

A:

You certainly can!
But let me ask you this in return:
What are your expectations in terms of quality, printability, viewability, and overall presentability of your photo retouching work?
Depending on your needs and personal digital retouching experience go ahead and play around using your photo retouching editor of choice. It actually is fun to do and your result is most likely acceptable - for personal use.
There are several programs available, for both Apple MAC operating systems as well as for PCs running Microsoft Windows for example. Most have similar digital photo manipulation tools. Quality of those varies depending on the quality of how they're programmed (how much effort the engineers put in their program and what type of user reviews they hope to get in return).

Free photo editor programs for example are:

  1. GIMP – The best free photo editor for advanced image editing   > Visit site
  2. Ashampoo Photo Optimizer – Fuss-free photo editing with automatic optimization tools   > Visit site
  3. Canva – Professional-level photo editing and templates in your browser   > Visit site
  4. Fotor – One-click enhancements to make your photos shine in seconds   > Visit site
  5. Photo Pos Pro – Advanced photo editing tools packaged in a simple interface   > Visit site
  6. Paint.NET – Looking a little dated, but still a dependable all-rounder   > Visit site
  7. PhotoScape – Looking a little dated, but still a dependable all-rounder   > Visit site
  8. Pixlr X – A comprehensive browser-based photo editor for quick results   > Visit site
  9. Adobe Photoshop Express Editor – A convenient way to correct lighting and exposure problems   > Visit site
  10. PiZap – A fun photo editor for preparing your pictures for social media   > Visit site
Find out more (pros vs. cons, etc.) about the above listed photo editing programs.


"Beauty is in the eye of the beholder" – Fact is, that in some cases retouching a photo is not really necessary. In almost all cases where an image is used, digitally or in a printed publication (magazine or book), some form of professional photo retouching is required.

Here a few thoughts of professionals from different industries.

Q: AT A1RETOUCHING, WHO IS RETOUCHING THE PHOTOS?

A:

That would be me, the owner and sole employee.
I take extreme pride in my work ethics and the results of my professional photo retouching work.
Once I gave test images (black & white, not even color) to other retouchers to help me with a huge project (over 3,000 photos). Not one of the contestants came even close to the quality I requested. Finishing the project took longer than expected.

Q: HOW MUCH DOES PROFESSIONAL PHOTO RETOUCHING COST?

A:

If you chose to have a professional photo retoucher or graphic designer retouch pictures for you, expect it not to be free.
Depending on expertise, experience, how many years the person worked in the industry, and other factors, affect the price.
If the customer is a repeating commercial business then a flat rate either per picture or per hour will be discussed.
If the customer is a private person please also contact me to inquire.


Contact me to get your Photo Retouching Project started.

Sample of frequently asked questions about Beauty Retouching

NOTE:  Any type of Beauty Retouching (Model Retouching, Portrait Retouching, Medical Retouching of any kind, Skin Retouching in general) needs to be done with the utmost respect to the individual in the image and highly confidential!

Q: HOW DO YOU RETOUCH FACES IN PHOTOSHOP?

A:

It's actually a pretty simple process - if you know what you're doing.
There are several techniques available and every artist has their own workflow and tricks they use.
An important thing with any kind of professional photo retouching is you want to make sure to work non-destructive.

Q: WHAT IS SKIN RETOUCHING?

A:

Any kind of skin retouching needs to be done with leaving the actual skin structure (pores, important details, etc.) intact.
If you want to use your portrait pictures on your smart phone only to share with friends on social media you're safe using available apps.
In the professional space phone apps can not produce acceptable results.
Again, Adobe Photoshop is the most used program. There are several applications available that "specialize" in skin retouching. True professional results also can not really be achieved with these.
The true beauty retouching specialist us using Adobe Photoshop.
Using the "burn" and the "dodge" tools are essential and for many a preferred method for proper skin retouching because both retain skin texture while carefully correcting imperfections.
In addition any blemishes are removed, pimples/acne (if customer is OK with it), removing stray hairs, enlarged pores corrected, small broken veins cleaned, small wrinkles, under-eye bags and/or shadows, maybe even remove a double chin, discoloration, age spots. Even face sculpting is possible.
There are of course some secrets I can not make public.
Skin retouching is only 1 step when retouching a portrait picture.

Q: IS MODEL RETOUCHING ETHICALLY JUSTIFIABLE?

A:

The answer here is similar like the answer to the question "Is Photo Retouching good and ethically justifiable, is it right or wrong?"
Answer yourself this question:  Do you enjoy looking at nice and appealing images on magazine covers, printed publications or online?
For a moment imagine you're at the checkout at you local grocery store. You're looking at the magazines next to the register. You might look twice if the images of the people on the covers are not retouched but left at their natural look. Chances are you would think you part, turn away and not purchase any of them.
One factor most people do not take into account is the photographer, the artist behind the photo. Professionalism and pride in their work prevents them from releasing unretouched images.

Up for a chuckle? Take a look...

Q: WHAT USUALLY IS DONE TO PORTRAITS SHOWN ON MAGAZINE COVERS?

A:

Everything you can imagine and anything possible!


Contact me to get your Beauty Retouching Project started.

Sample of frequently asked questions about Photo Restoration

Q: WHAT DOES PHOTO RESTORATION COST?

A:

High end photo restoration is not a cheap option; nonetheless, the result usually is very valuable. (See before/after examples
The main factor herefore is the amount of time it takes to fully restore an old damaged photo to its original look.
Other places charge a flatrate per picture. That can start at $95, go up to around $150 for full service or even up to $500 for an extreme case.
With each new photo that I restored I soon knew I had to figure out something else.
A flat rate did not seem fair to me and not reasonable to the customer.
Restoring a photo can take a very long time. That of course depends on the extent of the damage for one. Another factor is the size of the final (to be printed) result.
Is your photo yellowed, does it have torn edges or missing areas, is it even torn in half or does it have holes? It might have water damage or maybe even got burned (house fire). Worst scenario would be all of these example in combination.

The way I work:  Each original old photo should be scanned at a high resolution. Taking a photo with your smart phone and sending me the file simply will not result in a great reproduction, such low quality files I simply won't accept, please understand.
A high resolution scan is necessary because I need as much data (detail and photo information) as possible.
I work every digital picture in "non destructive" mode. Non destructive to the digital file, not your original photo. The original picture is put away safely after the scanning process and only needed to compare with the digital image.
The working file in Adobe Photoshop can easily reach a filesize of over 5 gigabyte and more.

What I charge: A detailed example of how I calculate the fair price can be found here.

I accept cash, check, and PayPal (free online payment option).

Q: HOW GOOD CAN OLD DAMAGED PHOTOS BE RESTORED?

A:

The end result depends really only on the quality of the original old damaged photo.
"The original damaged photo is damaged, torn, folded, yellowed with water damage and the edges slightly burned, the quality is all gone", you say?
Take a look for example at the 2 bottom close-up images of this photo restoration project I've done, it will give you an idea what's possible. That particular example will also give you an idea that restoring an old damaged photo is a lengthy process.

Q: HOW DO I KNOW WHO TO TRUST AND WHO WILL CREATE THE BEST RESTORED PHOTO?

A:

The best way to find the photo restoration professional that can create the best results probably is by reading google reviews.In addition by carefully looking at samples of photo restoration projects the artist has worked on and made available online.
Do that and compare the images of different photo restoration services so you can, by your best judgment, make the right decision.
You might hear the following from every restoration artist:
- "I am extremely detailed..."
- "Based on the projects I've done so far I believe you make the right choice with me..."
- "You'll just never know what you will end up getting somewhere else..."

Some of my customers took their time to write a review on google about the work I do.  > see the google reviews

I am not going to tell you I am the best but I can tell you this:
Every single one of my customers have been extremely happy, satisfied and relieved.
Several of them even told me I need to charge more for my work!

Q: CAN I RESTORE THE PHOTO MYSELF?

A:

No. Honestly, Don't even attempt to try – unless you have extensive photo restoration experience.
This example was an attempt by someone trying to "fix" a damaged photo using tape. The problem was made worse!
Always contact a professional artist for any photo restoration needs.

Q: WHAT IS THE BEST WAY TO GET THE PHOTO TO YOU?

A:

There are several ways for you to get your damaged photo to me.
- It is possible to send the original photo via mail. Please refrain from doing this for several reasons

  • We can meet in a public place (Other places might charge you for this, I will not if it's within 20 miles of my business.)
  • You can visit me at my business location to drop it off
    > Please contact me for an appointment!
  • It is possible to send the original photo via mail.
    Please refrain from doing this for several reasons, for example:
    • What if you mail gets lost?
    • What if it arrives but got damaged in transit? (How would I explain that I did not cause extra damage?)

If you believe you have a good scanner, know how to scan your original image, you can send it to me using the free service WeTransfer. Please find instructions here...
The best option is to meet in person.


Contact me to get your Photo Restoration Project started.

Sample of frequently asked questions about Scanning Services

Q: WHY SCAN WHEN I CAN JUST TAKE A PICTURE WITH MY PHONE TO SEND YOU?

A:

Best is if your focus is on quality of the final product.
Keeping that in mind, your newest smart phone might have really nice cameras and smoothing options and more – but the focus, detail, and overall quality produced by a high end scanner is no match.
Even if you compare the resolution of your handheld device to the 6400 dpi optical resolution output of my scanner you will not come close. Add the fact that the phone most likely is in a more or less shaky hand and unlike to the scanner, the picture is not in direct contact with the phone-surface.
Scanning your original simply results in the finished product you're expecting.

Q: HOW DO YOU KNOW WHAT SETTNGS TO USE TO MAKE THE SCAN LOOK GOOD?

A:

Being a graphic design professional for nearly 30 years I scanned thousands of slides, photos, negatives, X-Rays, watercolor paintings, even 3D objects like oil paintings or actual watches.
Finding the best scan settings comes with experience. 

Q: WHAT EXACTLY DOES THE SCANNING PROCESS INVOLVE?

A:

There's not really that much to it but year long experience certainly helps to get the best possible result.

  • The scanning surface needs to be clean and should be free of scratches and/or other damage
  • The original (slide, photo, watercolor painting, oil painting, document, etc.) also needs to be as clean as possible
  • Using the experience from being in the graphic industry business for 30 years finding the best scan-settings is not an issue.
    > Depending on what is being scanned these settings of course will vary.

Q: I HAVE SLIDES, PHOTOS, AND ORIGINAL PAINTINGS. HOW MUCH DOES SCANNING AT A1RETOUCHING COST?

A:

Scanning services offer a range of prices.
That can start at maybe 3¢, 5¢ to 25¢ per image or even up to a few dollars in some cases.
Some even have a minimum charge they're asking for.
The scan at A1Retouching will cost you 20¢ per image.
> That does not include any retouching, dust-removal, etc.
> Depending on volume of scans the price will be adjusted.

At A1Retouching I can scan your already screened & printed pictures and remove the dot screen pattern (half tone pattern) without blurring the image using a special algorithm and technique.

Q: IF YOU SCAN MY PHOTOS (DOCUMENTS, PAINTINGS, etc.), HOW SECURE WILL THEY BE AT YOUR SITE?

A: That is a very important question to ask!
Since the early 1990s I have scanned and worked with several thousands of images.
Slides, negatives, and photos were scanned, even X-rays, original oil paintings as well as water color paintings.
Back in the '90s I scanned slides on a drum scanner Linotype Hell Chromagraph S3300.
The video to the right shows that scanner in action.

A maximum of 90 slides fit on the drum – I scanned 3 to 4 of those per day. In 10 years not 1 original got damaged! We were also able to scan negatives, children's watercolor paintings, and more.

All you originals will be handled with the highest caution and respect and put aside as soon as the scanning process is done.

Q: CAN YOU MAKE A FILLABLE PDF FILE FROM A DOCUMENT FORM SHEET?

A:

Yes.
Using OCR (Optical Character Recognition) is an option in the scanning process.
This process generates editable type that is recognized from the original scanned object.
If a fillable PDF form has to be created, OCR can be used to reduce the time it would take to re-type all the text.
Fillable PDFs are a very nice alternative to the paper version.

Better results, though, are achieved if the original form is rebuilt in a layout program like for example Adobe Illustrator or Adobe InDesign.
> Lines, shapes, checkboxes, etc., will be clean and sharp looking.

Q: WHAT DO YOU DO IF THE ORIGINAL OBJECT IS LARGER THAN YOUR SCANNER?

A:

That has already happened several times and never caused an issue.
In the example of an original oil painting I scanned several parts of the painting – left to right, top to bottom.
Using Adobe Photoshop the parts can be stitched together in a very simple way.

The below picture shows Home Sweet Home by the world renowned artist Dianne Dengel.
I was fortunate to have her ask me years ago to scan her famous oil painting to create duplicate high quality prints.
In the below example on the left you see all the individually scanned parts of the original oil painting. On the right side the finished image with all parts seamlessly combined.

Famous Oil Painting "Home Sweet Home" by world renowned artist Dianne Dengel

Q: CAN YOU REMOVE A PATTERN FROM A PHOTO OR DOT SCREEN FROM A PRINTED PICTURE WITHOUT BLURRING IT?

A:

Yes.
I have been able to develop a process for those type of problematic images.
Usually, when removing a pattern or dot screen (pictures in printed publications usually show such characteristics used in the printing industry) from a photo, the result turns out to be blurry, certainly not better than the original it was scanned from.

Here is an example of a successfully removed pattern while at the same time increasing image quality!
From left to right:
Original photo – removing pattern at A1Retouching – improving the face even more – result at the competitor

removing dot screen pattern successfully without blurring

Contact me to get your Scaning Project started.